Stay Ahead: Insights from APCO

Fighting for Survival: How Restaurants & Retail Businesses Can Outsmart COVID-19

Scott Conklin, consultant, and Ellie Rutland, senior associate director, discuss how restaurants and retail businesses can plan for change during and after the pandemic:
Person standing on label on floor asking to practice social distancing

"The COVID-19 crisis has underscored the vital and irreplaceable role restaurant and retail businesses play in our lives. And while it is an existential risk to many—as evidenced by the wave of recent high-profile bankruptcies—this moment presents a tremendous opportunity to shape the future of modern restaurants and retail stores for the better.

With a COVID-19 vaccine still several months or years away, local factors will continue to inform how businesses can move ahead; but in order to come back stronger, business owners must plan for more change, meet their customers where they are and prepare for the long haul, which may include rethinking the restaurant and retail experience as we know it."

What China’s Blockchain Development Means for Foreign MNCs

Cherry Cheung, project assistant in APCO Worldwide’s Beijing office, discusses how the pandemic is impacting China's blockchain efforts and the opportunities this provides for foreign multinationals:
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"The COVID-19 pandemic is propelling the development of blockchain in China, as the technology has presented itself as a much-needed solution to widespread social and economic challenges. In particular, unprecedented supply chain disruptions have revealed the critical value of blockchain in enhancing order tracking and delivery tracing, to ensure the timely supply of critical medical resources.

During the pandemic, China has called on several pilot cities and enterprises to adopt blockchain technology as a means of accelerating the digitalization of supply chain management, in order to stabilize global supply chains and facilitate post-pandemic business resumption."

Some Positive News

  • Wedding gowns for healthcare heroes: Nonprofit donates wedding gowns to health care workers across the United States working on the pandemic front lines, TODAY
  • Serenading patients: A Chilean nurse stayed at the hospital after her shift, using her violin to serenade patients and exhausted staff in a show of love and hope, Fox News
  • Coronavirus and triplets: A woman is now a mom of three healthy triplets following a hard-fought battle with COVID-19, spending over a month in the hospital, PEOPLE

More Tips from Around the Water Cooler

  • How parents can help protect kids from the coronavirus when schools reopen, CBS News
  • Six tips for business and financial planning during a crisis, Forbes
  • As we emerge from COVID-19, how can we build a better world of work? World Economic Forum​
  • An 'infodemic' of misinformation is crippling the coronavirus pandemic response, here is how to fight it, Axios


“We are on the cusp of something very, very bad if we don't take these steps. I think a sense of complacency has crept into us as we let our frustrations get the better of us.”

        - Daniel Andrew, Premier of Victoria, Australia

“We are basically back where we were in 2010. In three months, we’ve lost all the gains in employment that it took a decade to make.”

        - Stefano Scarpetta, Director of Employment at the OECD
The APCO team is working with clients globally to manage this crisis, and we stand ready to support your needs. For more resources from APCO, including our latest research, information on how we can help or to contact us, visit