Stay Ahead: Insights from APCO

After the Pandemic: The New Frontier of Travel and Hospitality

We partnered with the Diplomatic Courier to create a “bookazine” on the impact of COVID-19 on the travel and tourism industry. With contributions from around the world, we look at how the industry is coping with the crisis and working to come back stronger in the future. Start with this article by Margery Kraus and get the whole volume here:

After the Pandemic Instagram profile

"In this edition, experts from APCO Worldwide and their network take on an array of questions. COVID-19 itself is a daunting challenge, but so are the variety of national policy responses and the need to allay customer anxieties about travel and conditions at destinations.

These experts explore technological approaches—how does industry use digital technology to make things safer—and also query what kind of policies governments can take on to encourage safe travel. This is particularly critical when we consider how many national economies rely on tourism for a significant chunk of their GDP.

The good news amid all of this is that destinations around the world have found ways not only to make travel safe, but to address concerns of travelers who rightly want to safeguard their health as they venture back out into the world."

 

The COVID-19 Pandemic: A New Public-Private Balance

Claudia Trivilino, a senior consultant based in APCO Worldwide’s Rome office, discusses the importance of a public-private partnership to fight the COVID-19 pandemic:

Italy

"The COVID-19 pandemic has had similar short-term impacts on national economies—suffering from shortages in the healthcare system as well as growing unemployment and poverty gap. However, long-term effects differ from country to country: a sudden “great distraction” from other concerns led to a moment of “great reflection” upon addressing pressing outstanding and new priorities.

Failures and successes tested the governments’ past investments on essential services, and showcased current issues and shortcomings. Nevertheless, the emergency triggered different national reactions and considerations, shedding the light on new public policy problems or pushing old ones back to the top of the agenda.
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Some Positive News

  • Gone but not forgotten: Queen Elizabeth II led socially distanced services in the UK to commemorate those who gave their lives during the World Wars while the general public found ways to join in from their doorsteps, BBC
  • Recovery for women and minorities: Data from the U.S. Labor Department shows that the unemployment rate for women and minorities, groups hardest hit by the pandemic, reduced during October, Bloomberg
  • Pandemic pet boom: Pet merchandise is expected to be one of the top gift-giving categories this holiday season, with people planning to spend an average of $90, according to a survey by consulting firm Deloitte, CNBC

More Tips from Around the Water Cooler

Quotables


“We cannot allow the fight against one deadly disease to cause us to lose ground in the fight against other diseases. Addressing the global COVID-19 pandemic is critical. However, other deadly diseases also threaten the lives of millions of children in some of the poorest areas of the world. That is why today we are urgently calling for global action from country leaders, donors and partners. We need additional financial resources to safely resume vaccination campaigns and prioritize immunization systems that are critical to protect children and avert other epidemics besides COVID-19.

         -  Henrietta Fore, UNICEF Executive Director
The APCO team is working with clients globally to manage this crisis, and we stand ready to support your needs. For more resources from APCO, including our latest research, information on how we can help or to contact us, visit apcoworldwide.com/coronavirus.